Automated Recalls

Message on the Go: Send messages direct to a patient’s mobile phone. Thus helping your recalls, reminders and marketing promotions more successful.

Patient Confirmation: Add SMS Replies and make it easy for patients to seamlessly confirm their appointment and accept your special offers.

Control Your Schedule and Costs: You can stagger texts to go out over a number of days rather than in bulk, making it easier to manage responses without peaks and troughs. And you only pay for the message bundles you buy rather than a monthly charge.

Reporting: Built-in reports give you real-time delivery updates (with the ‘delivery status’ of each message colour coded) and in-depth analysis of your response rates, by campaign.

Book Appointments Around the Clock: New and existing patients will book appointments at a time that suits them – 24 hours a day, 7 days a week, 365 days a year. This means you will fill white space in your diary whilst you sleep and retain control of your diary by selecting which appointments to make publicly available.

Seamless Integration: Include web-links in your SMS and email recalls; prompting patients to book from their smartphone or PC, there and then. Responses are sent directly to your software, automatically updating your appointment book.

Free Up Your Time: Less time spent confirming appointments will free-up your front desk to focus on customer service and higher-value tasks, safe in the knowledge that on average 47% of online bookings are made out of office hours.

Recall Best Practice: Online Booking is part of an integrated best practice approach to patient recalls – which can deliver recall rates of over 85%.

Consistent Style: Utilise the creative templates and adapt them to suit your own brand style whilst ensuring that all letters are sent in a uniform way. Templates can be set-up specifically for recall reminders and promotional offers.

Save Time and Money: The time saved on office administration combined with competitive postal rates makes EasyPost a compelling combination of value and efficiency. Your team will never have to print a letter onsite again.

Improve Your Recall Rates: Part of an integrated recall process, EasyPost can help improve your recall success to over 85% and give you peace of mind that recalls will always be sent on time, every time.