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Drive Practice Profitability through increased Employee Engagement and Patient Outcomes

The SOE Business Insight Seminars return in 2019 to help turn good practices into great businesses, with thought-provoking insights into how practices can accelerate business growth by focusing on employee engagement and patient outcomes.

Global insights around the benefits of employee engagement will be discussed, and research from over 1,500 practices will be revealed to highlight critical factors influencing patient outcomes and practice profitability. Key discussion areas include:

  • Employee engagement 
  • Patient experience
  • New patient acquisition
  • Treatment plan acceptance
  • Patient cycle management
  • Clinical outcomes



CPD Learning Objectives 

  • Discover the benefits of employee engagement and how you can improve productivity and satisfaction amongst your team 
  • Learn the six key success factors that will enhance patient outcomes and practice profitability, including:
    • How to boost chair-time utilisation
    • Manage forward cover to maximise average hourly earnings
    • Improve patient cycle management
    • Build long-term patient loyalty; and
    • Attract new patients, that are critical for sustained business growth 
  • Share ideas and experiences with teams from other practices


Who should attend?

  • Principal dentists
  • Practice owners
  • Practice managers


Locations and Dates for 2019 
Auckland - North Shore: Wednesday 7 August
Christchurch: Thursday 12 September
Auckland - City: Thursday 7 November


Time and Cost

Our free-to-attend seminars qualify for 1.5 CPD hours

6:30pm: Seminar starts (registration and light refreshments from 6:00pm)

8:00pm: Seminar concludes