SOE-zine

There are many metrics that a practice can use to measure success, and patient retention and revenue from existing patients are two key ones.

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Why having a burgeoning appointment book is not always as good as it may seem - unless you get the balance right.

 

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There are some tasks that never get done during the working day, despite best intentions. Make sure that booking their next dental appointment is one your patients can tick off at any time by offering an online booking facility

 

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A simple online search for ‘dental practice marketing’ returns a host of different opportunities available to practice owners to promote their practices more effectively.

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Busy means successful, doesn’t it? If your dental practice appointment book is jam-packed and everyone is constantly busy, it means you are maximising the use of your practice team and bringing in as much revenue as possible with the resources you have.

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Satisfied patients are the foundation of a successful dental practice. These are the happy patients who will keep returning to your practice for subsequent treatment, generate recurring revenue and be the most likely to recommend your services to family and friends.

 

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The importance of capturing patient feedback is an ever-growing focus for dental practices. Discovering how satisfied or otherwise patients are about their experience when visiting their chosen practice is an increasingly important indicator.

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The most important aspect of running a business is to achieve growth and ultimately make a profit. This sounds simple enough, but the reality is not that straightforward.

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Key Performance Indicators (KPIs), both financial and non-financial, are a measurable value that can track how effectively a business is achieving strategic and operational goals.

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@APACSOE

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