Truly Dental Practice
Explore how Truly Dental's collaboration with EXACT, particularly through Online Booking, has not only enhanced staff productivity and optimised reception time but has also ushered in a new era of technology for their patients.
Partnering with Software of Excellence has accelerated our growth beyond imagination.
Mohammed Shirin
Founder and Owner, Truly Dental
Meet Mohammed, the principal founder and owner of Truly Dental, a rapidly expanding dental chain comprising five practices across Ireland. Recognised as the fastest-growing dental chain in the country, Truly Dental prides itself on modernity and efficiency, epitomised by its recent partnership with EXACT for its practice management needs.
EXACT revolutionises the patient experience by simplifying and digitising every step of the process. Automated texts and emails gently remind patients of their upcoming appointments, with the added convenience of allowing them to confirm attendance with a simple reply. Moreover, EXACT enables patients to schedule appointments and pay deposits online, transforming the booking process into a seamless digital experience.
Mohammed was invested in the onboarding process with EXACT across Truly Dental's practices –the unanimous verdict among their team of a hundred was overwhelmingly positive. The patient portal, a key feature of EXACT, has enhanced patient interactions by allowing them to complete their medical history at home, freeing up valuable time during their visit. With administrative tasks streamlined, receptionists can focus on extending a warm welcome and providing top-notch service, setting the stage for a five-star patient experience.
For Truly Dental, the patient journey commences with simplicity and accessibility. By empowering dentists to schedule appointments online with Online Booking, Truly Dental aims to encourage patients to prioritise their oral health.
The impact of EXACT extends beyond patient interactions; it also simplifies Mohammed's role and that of his team. Utilising EXACT's robust reporting capabilities, they can effortlessly identify areas for improvement and drive performance. Additionally, EXACT's digital communication channels, including SMS and email, have eliminated the need for paper-based records, ushering in a new era of efficiency and organisation.
With EXACT as their trusted ally, Truly Dental has bid farewell to the days of post-it notes and diaries, embracing a digital future where every aspect of patient management is seamlessly integrated and effortlessly efficient.