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Success Stories

Bluebell Dentistry

Explore how Bluebell Dentistry's adoption of EXACT has not only improved patient record-keeping and streamlined the patient journey but has also enhanced operational efficiency and financial monitoring, driving significant business growth.

Partnering with Software of Excellence has been fundamental in the growth of our practice, making the patient experience seamless and smooth, and maximising our income.

Dr Suki Shakthi

Principal Clinical Director, Bluebell Dentistry

In 2003, Bluebell Dentistry began as a small Squat practice. Over the years, the practice has grown significantly, largely due to its partnership with Software of Excellence and the adoption of our EXACT software, a comprehensive patient management system.

As Bluebell Dentistry expanded, managing patient data, optimising workflows, and ensuring seamless communication became increasingly complex. They needed a robust solution to streamline processes and provide actionable insights for operational efficiency and improved patient care.

Partnering with Software of Excellence has had a significant impact on the success of Bluebell Dentistry.

EXACT's MPC dashboard enabled Bluebell Dentistry to extract detailed data, helping the team meet key performance indicators (KPIs) and optimise business processes. This data-driven approach enhanced their understanding of business performance, identifying areas for improvement and success.

Bluebell Dentistry has seen Patient Experience improve in the following ways since adopting EXACT:

  1. X-Ray and Photo Integration:
     
    • EXACT simplified incorporating x-rays and photos into patient records, crucial for cosmetic work.

  2. Medical History Management:
     
    • The medical history tab, linked to their clinic plan system, ensured up-to-date patient records, streamlining check-in and maintaining accuracy.

  3. Comprehensive Treatment Plans:
     
    • EXACT facilitated clear communication of treatment plans, providing patients with detailed options and costs for informed decisions.

  4. Consent Process:
     
    • The system supported thorough patient understanding of treatments and options.

EXACT enhanced coordination between dental and reception teams, updating reception with follow-up actions and fees after appointments. This streamlined patient transitions and reduced their need to remember details. Additionally, daily cashing up reports simplified financial reconciliation.

Partnering with Software of Excellence and utilising EXACT software has transformed Bluebell Dentistry, streamlining operations, enhancing patient care, and driving business growth. Bluebell Dentistry recommends Software of Excellence for optimising operations and providing exceptional patient care.