Billericay Dental Care

Billericay Dental Care, known for delivering confident, healthy smiles, sought to modernise its operations to provide a first-class experience for patients. To achieve this, they partnered with Software of Excellence (SOE), which played a key role in their digital transformation.

By introducing SOE’s digital tools, Billericay Dental Care streamlined administrative tasks, allowing patients to complete medical histories from home. This shift lets the team focus more on patient comfort during appointments. Automating recall emails and appointment reminders has also freed up staff time, allowing for better in-person care.

Additionally, SOE’s check-in kiosk at the practice eliminated reception queues, further enhancing the patient experience. With insights from SOE’s reporting tools and customer success program, Billericay Dental Care gained valuable demographic data, enabling them to make strategic decisions for business growth.

The Care Manager feature has helped the practice efficiently follow up on patient treatments, ensuring continuity of care. SOE’s practice growth workshops have provided opportunities to learn from other practices and optimise operations.

For Billericay Dental Care, investing in Software of Excellence has been an obvious choice, helping them stay ahead in a competitive market while improving both patient care and practice efficiency.