Walk the path of excellence

I love helping practices grow and reach their full potential! Working closely with practices to improve all areas of their business is something I love doing. From ensuring the team is motivated to meeting patient expectations and hitting KPI targets – there is a profound sense of achievement when we can look back at what we have achieved by working together. Care Manager is a best practice I'm passionate about. It's an incredible tool that helps with treatment acceptance and patient retention and, if used to its full potential, can increase practice revenue.

I love building relationships with the many practices I work with and seeing those relationships develop into achieved goals and tangible business outcomes. I love watching practices grow and maximise their potential by utilising the software and implementing solutions that align with their goals. I enjoy being involved and helping ensure a smooth and streamlined patient journey – from online visibility and ease of booking to aftercare follow-ups before leaving the chair.

I enjoy working with my customers to guide and empower them in achieving their business goals. Whether that's to become more profitable or to improve the practice efficiencies by increasing team motivation and morale. 'The Customer Success Partnership' allows us to use data to analyse the processes that generate the most success for our practices, and practices that engage with their Customer Success Consultant are proven to generate and support a much higher level of growth than practices that choose not to engage with their Business Consultant.