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Software of Excellence

Manage your NHS and private patients effectively

The key to success for a mixed practice is to hit your NHS targets and grow your private patient base. We help you do both.

The challenges

Our Customer Success Programme helps you to navigate the challenges, increase capacity and grow your practice, while delivering the best possible care to your patients.

2

Optimise your practice workflow efficiency.
8

Get the most from EXACT with expert guidance and resources.
5

Empower your patients to take control of their contactless journey.

Bulletpoint (1)

Discover how automation can streamline your admin tasks to free up your team’s time.

CSP

Reduce FTAs with patient communication and recall tools

Communication and patient education are key to ensure your patients receive their check-ups to maintain good oral health.

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Campaign+ allows you to create effective personalised communication to patients.
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Automate your recall process to ensure appointments are not missed.
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What Mixed Practice Managers say about SOE

Laura Doherty

Practice Owner, Ampthill Dental Practice

Short notice cancellations have decreased by 15%, in part due to the automated emails we send following advice from our CSC Consultant.

Mandy Hampson

Principle Dentist, Porchester Dental

Overall we rebook between 70-75% patients as they leave the practice, which was higher than we thought we could manage.

96%

of practices in our Customer Success Programme hit their NHS contracts.

88%

recall effectiveness for patients booking recall appointments.

50%

Over 50% of all appointments are made out of working hours using our Online Appointment Booking feature.

30 million

patients completed their forms from home before attending the practice in 2021.

Online Booking