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The Academy of Excellence Framework

The Academy of Excellence provides the framework for EXACT customers to progress from initial basic training through to becoming a thriving practice. The training programmes equip the practice team with EXACT knowledge and skills to drive the business as well as providing formal certification and CPD hours.

Staff progress by means of “Belts”, similar to those used in martial arts. Each belt signifies a higher level of expertise with EXACT, differentiated by the typical roles within a practice. Belts are awarded following formal assessment, accrediting users with a qualification that we aim to make an industry standard for any practice employing EXACT qualified personnel.

The belt progression covers initial learning, then develops into a programme that increases business performance for the practice. As staff progress, the assessment shifts from  role based learning to practice performance, with certification based on actual business outcomes measured by increase in practice income and gross earning per hour.



Role-based Belts:

White, Yellow and Green Belts are learning-based, customised programmes targeted at Receptionists, Clinicians and Practice Managers. Those who qualify will receive certificates, a lapel badge and verifiable CPD in recognition of their learning. Training and assessment is delivered via a choice of online, onsite and classroom sessions at locations around the UK and Ireland, making the programmes accessible for all.

White Belt: A foundation award, providing a basic level of competence in EXACT for individual staff members passing the assessment in a choice of three streams; Clinical, Reception and Practice Management.
Yellow Belt: An advanced extension of the foundation of the White Belt, again for individuals continuing the role-specific modules and incorporating broader areas such a reporting.
Green Belt: Designed for Practice Managers and Senior Administrators This senior role based belt covers key management tasks , the configuration of EXACT, advanced reporting, contact lists and more


Performance-based Belts:

Red and Black (Dan level Belts) are awarded for measurable, targeted improvements in practice performance and delivered through a consultancy programme. During this programme, regular snapshots of practice performance will be taken and measurable targets set and supported by coaching to help practices analyse practice reports and understand their essential role as a means of improvement..

Red Belt: Awarded for an initial  5% performance improvement in practice revenue
Black (Dan levels 1st, 2nd): Awarded for continuing and increasing this improvement annually/bi-annually.

The Benefits

The Academy of Excellence helps practices get the most out of EXACT, and more importantly, the best out of their businesses and their staff’s performance. Staff are given the skills to perform best in their role, and are motivated to make a difference. Practice owners  are givenreassurance that the money they invest in training and staff development is money well spent and they will see real business results. The industry as a whole gets an affordable recognised qualification process to really drive the business of dentistry forward.

Ultimately, the Academy of Excellence will help you run a total practice management system with trained, focussed staff and sufficient expertise to strategically analyse, predict and drive business success.


Plot your journey to optimum performance

Click here for the curriculum content


Register your interest

If you would like to talk to one of our experts about how the Academy could transform your practice then please fill out this form for a call back.


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