Good Practice to Great Business

What does it take to turn a good dental practice into a great business?

More patients, fully booked chairs, happy staff? In an increasingly competitive market, the answer is probably a mix of these factors and many more. You need a business partner that delivers products and solutions focussed on boosting your practice performance, so you can concentrate on your core service, clinical dentistry. Software of Excellence is here to help.

Recalling your patients

An effective recall system is the backbone of any successful dental practice as it is this system that drives appointments, enables the optimisation of available chair-side time, and determines the treatment mix / hourly earnings. Having a rigorous recall procedure is the best way to keep patients attending regularly – have you automated yours? Click here to view our latest Whitepaper on Recall Effectiveness.

Attracting new patients

In an increasingly competitive environment new patient acquisition remains one of the most challenging aspects of running a dental practice, and the impending NHS contract is sure to make this even more important in the years ahead. Whether you are a private, mixed or fully NHS practice you need the tools to promote your practice, manage lapsed patients and log your most effective referral methods. Click here to download our whitepaper on the challenge of new patient acquisition.

Fully utilising your chair time

There are three reasons why the utilisation of a dental surgery’s chair-time is not always 100%: FTAs, short notice cancellations and un-booked time. You need to know where the issue lies and have failsafe strategies to reduce any negative impact. Monitoring and proactively reducing FTAs whilst automatically filling short notice cancellations is crucial.

Increasing treatment acceptance

Research shows that 80% of dental practice revenues are generated by 12 treatment items from two main categories: high volume, low margin items (such as fillings, exams, x-rays); and low volume, high margin items such as restorative crown and bridge work. To increase the latter you need the tools to boost your chairside treatment acceptance.

Monitoring your performance

If you don’t measure performance it is very difficult to focus in on and improve the efficiency of your practice. You need tools that help you look inside your business to see how effectively it is operating against a range of key performance indicators; and the ability to make the changes that can have a dramatic impact on your profitability.

@UKSOE